Effective Date: 9 January, 2025
Welcome to TerroBytes! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with our services.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.
1. Who We Are
- Our website address is: https//terrobytes.com.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, billing address, payment information, and other details you provide when creating an account or making a purchase.
- Account Information: Username, password, and other credentials used to access your account.
- Transaction Information: Details about purchases, order history, and payment methods.
- Technical Information: IP address, browser type, device information, operating system, and browsing behavior collected through cookies and similar technologies.
- Communication Data: Records of your interactions with us, including emails, chat logs, and customer support inquiries.
- Comments: When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.
- An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
- Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
3. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders.
- To manage your account and provide customer support.
- To communicate with you about your orders, promotions, and updates.
- To improve our website, products, and services.
- To detect and prevent fraud, security breaches, and other illegal activities.
- To comply with legal obligations and enforce our terms and conditions.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
- Comments: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
- Login: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
- When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
- Editing Content: If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
5. Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
- These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
- Active Accounts: If your account remains inactive for a period of 6 months, we reserve the right to delete your account and associated personal data. You will be notified via email before any action is taken.
- Transaction Records: Order and payment information may be retained for legal, tax, and accounting purposes, even after account deletion.
- Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
- User Profiles: For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
7. Who We Share Your Data With
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website, processing payments, delivering orders, or providing customer support.
- Legal Authorities: When required by law or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
- Password Resets: If you request a password reset, your IP address will be included in the reset email.
8. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Data Export: Request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at [email protected].
9. Where Your Data Is Sent
- Visitor comments may be checked through an automated spam detection service.
10. Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
11. Children’s Privacy
Our website is not intended for individuals under the age of 12. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
TerroBytes
Email: [email protected]
Phone: #########
Address: Dhaka, Bangladesh
Thank you for trusting TerroBytes with your personal information. We are dedicated to providing you with a secure and enjoyable shopping experience.